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All prices quoted on any of our Web sites (or affiliated Web sites) are subject to change, and the Owners reserve the right to correct and amend errors in both advertised and confirmed prices. Once a rental has been confirmed, the Owners will not increase the confirmed nightly or weekly rental rate, unless such change has been requested or necessitated by the Guest.
The Owners will provide an email quotation of the nightly rate and/or total rental fee to the Guest for the property. Quotations are valid for 30 days. Where the Guest agrees by email to book the property, the Owners will provide a booking confirmation form to the Guest by email. The Guest then agrees and acknowledges the payment requests set forth by the Owners on the booking confirmation.
The submission of the booking confirmation and deposit denotes acceptance of the terms and conditions set out below and shall be binding on all the persons intending to occupy the property whether or not such persons have signed the booking confirmation. The Owners will verify each booking as soon as possible after receipt of the signed booking confirmation and deposit are received. No reservation is confirmed until the booking deposit is paid. All reservations must be paid in full eight (8) weeks prior to the date of arrival or they are subject to cancellation without notice. Reservations for an arrival within 8 weeks must be paid in full at time of reservation. The Owners or Management Company reserve the right to refuse acceptance of any booking at any time at their discretion.
Cancellations must be confirmed in writing to the Owners. In the event that a Guest cancels a reservation, or the Owners or Management Company have to cancel the arrangements due to non-payment of the balance due within the time allowed before departure, cancellation charges will be made as follows:
Upon signing the rental agreement the Guest agrees to pay for any damage of any kind to the property from the security deposit of $500. The Owners/Management Company reserve the right to retain the security deposit (either in part or full) to cover excess damage of any kind to the property, missing or damaged furnishings, appliances or property, excessive use of electricity (e.g., leaving external doors or windows open while air conditioning is on), excess cleaning costs, non-return of keys, or any other condition requiring repair or replacement prior to the occupancy of subsequent guests. Receipts for repairs / replacements may be requested in the unlikely event that such retention of the security deposit is required. The security deposit, less any such charges, will be refunded by check or PayPal, as soon as the Management Company has completed its inventory and occupancy report. The Owners reserve the right to pursue a Guest for recompense for any and all damages caused which may exceed the value of the security deposit, and will require payment within 14 days of being served notice of this.
The rental period runs from 4PM local time on the day of arrival until 10AM local time on the day of departure. Unauthorized early arrivals or late departures will result in additional charges. The property may only be occupied by a maximum of 8 persons, per Florida law. The accommodations are booked solely for persons named on the booking form and the Owners or Management Company reserves the right to refuse entrance to any parties not so named. It may, on occasion, be necessary for staff or agents of the Owners or Management Company to enter the premises in order to perform routine maintenance or repairs.
The property is fully licensed for short-term rental in Florida . Everyone occupying the house must be listed on the booking form, including small children and infants. This is Florida State law and no exceptions may be made. The accommodations cannot be shared, assigned or sub-let, and only persons shown on the booking form are permitted to stay in the property. Persons under 25 years of age must be accompanied by parents or responsible adults. The Owners reserve the right to refuse admittance if these conditions are not met. Failure to comply will render the booking void and no compensation will be paid.
The Owners and Management Company of the property accept no responsibility whatsoever for the death, personal injury, accidents, loss, or damage to persons or personal belongings however caused. The use of all accommodations and all amenities, including the swimming pool and hot tub, is entirely at the user’s own risk. The Guest must ensure that children are supervised at all times. It is Florida law that all children under the age of 15 years are not left in rental accommodation un-supervised during the rental period.
The Owners and Management Company cannot accept any liability for any loss of rental time due to travel problems, flight delays, cancellations, terrorist acts, industrial disputes or any events, which are outside our control, including any form of Force Majeure. The Owners cannot accept any liability for failure of public supplies such as water, electricity, gas supplies or air conditioning supplies. Nor for the consequences of the actions or omissions that may supply or control main services, or any actions taken in the vicinity of the property by any authority over which there is no control.
The Owners and/or the Management Company do not accept liability for lost or stolen personal property of the Guest from the Property during the Rental Period. The Management Company provides information and advice in the Home-Pack to the Guest in an advisory capacity only, with no guarantee or promise of security, even where the Guest makes use of any advice given by the Owners and/or the Management Company or its representatives. In the event that property of the Guest is lost or stolen, the Guest should advise the appropriate authority first, and then the Management Company, of the lost or stolen items. The Owners and/or the Management Company will either make good and secure the Property, or will transfer the Guest to another Property where the original cannot be secured, and this will be the extent of its liability to the Guest under such circumstances.
Windsor Hills is a residential community. No Guest behavior should interfere with the privacy and the quiet enjoyment of other residents and Guests. Please do not play loud music or behave in any manner that could be construed as an inconvenience, however minor, to your neighbors between the hours of 11PM and 7AM. In the event that anyone in your party behaves in a manner determined by the Owner, our Management Company, Windsor Hills staff, or local authorities to be likely to cause danger, distress or annoyance to anyone else resident or visiting the Windsor Hills community, or damages any property in the community, you may be required to vacate the premises permanently and immediately and neither the Owners, our Management Company, Windsor Hills Staff, nor any other related party shall be responsible for any cost you may incur, nor shall we pay any compensation whatever, nor make a refund due to these actions. Pets and animals are not allowed in the home at any time, under any circumstances. Smoking is not permitted in the home at any time.
For the duration of your stay you are responsible for the property which you have booked, and you are expected to take care of it. At the end of the Rental Period, all equipment including everything in the house, all walls, floors and furnishings must be left clean and tidy, or you may be billed for any amount over and above the time normally spent on cleaning. You are liable for any breakages and damage to the property or its contents, and if you do not replace any breakages or pay locally for any damage sustained, you will be billed when you return from your vacation. Any third party visiting the property during your vacation will be regarded as your responsibility and any damages or breakages caused by any third party will be your liability. You are responsible for any damage to any third party visiting the property that is caused by you or any member of the party staying in the property, or any other person whom you may invite to the property.
Use of Windsor Hills community facilities are subject to the rules and regulations of the community.
Guests are expected to take all reasonable security precautions, including locking ALL doors and windows during their time of occupancy of the property. All swimming pools are used entirely at the Guest’s own risk. No diving is allowed and children must be supervised at all times while in the pool area.
In the unlikely event of a problem arising while occupying the home, the Guest should immediately contact the Management Company who will seek to resolve the matter speedily. If the problem has not been reported to the Management Company within 24 hours of the problem arising, neither the Owners nor the Management Company can accept any responsibility.
It is a condition of this booking that all members of the party are covered by adequate insurance for any medical treatment in the USA , as well as for loss or damage to luggage and personal belongings. Travel insurance covering delays and cancellations is highly recommended, and is fully the responsibility of the Guest.
As with any other vacation, there are circumstances completely beyond our control, in which the property may not be available for your booking. Such circumstances are referred to as “Force Majeure” and include, but are not limited to, acts of vandalism, intentional or accidental guest damage, acts of nature, fire, flood, war, civil disobedience, and riot. In the unlikely event of “Force Majeure,” the Owners and/or the Management Company will attempt to locate a suitable alternative accommodation of equal or better quality, subject to availability. In the event that the Guest does not accept the offered alternate property, then the Guest may cancel the booking, and the Owners will refund the Total Rental Fee without any cancellation penalty.
All information supplied on the Web site is deemed to be correct to the best of our knowledge. It is understood that the information supplied is for guidance purposes only and does not form any part of a contract. The Owners and Management Company reserve the right to change room configuration, appliances, furniture, furnishings, and games equipment without notice.
All reservations of the resort accommodations and the use and occupancy of such accommodations shall be governed by the laws of the State of Florida . All disputes between Owners and Guests shall be subject to the exclusive subject matter and personal jurisdiction of the courts in Montgomery County, Pennsylvania. In the event of litigation between Guests and the Owners, the prevailing party shall be entitled to all costs incurred, including reasonable attorney's fees.